Independent insurance agency · Texas Hill Country
Citizens Insurance Agency

Terms of Use

Last updated November 4, 2026.

These Terms of Use govern your use of carinsurancetexas.com (the “Site”), operated by Citizens Insurance Agency (“Citizens,” “we,” “us”). By using the Site you agree to these terms. If you do not agree, please do not use the Site.

Information Only, Not Insurance Advice

Content on this Site is general information about insurance and our agency. It is not legal, tax or financial advice and is not a description of any specific policy. Coverage, limits, deductibles, discounts and eligibility vary by insurance company and policy, and policy terms, conditions and exclusions apply. The policy documents issued by the insurance company control.

No Coverage Through the Site

Submitting a quote request, form or message through the Site does not bind, change or cancel any insurance coverage and does not create an insurance contract. Coverage is not in effect until confirmed by a licensed agent and accepted by the insurance company. Do not use the Site to report a claim or request an urgent policy change; call your insurance company or your Citizens office instead.

Quotes and Availability

Any quote or premium estimate depends on the accuracy of the information you provide and on underwriting by the insurance company, and may change. Not every product or carrier is available in every area or for every risk. Mentioning a type of coverage or an insurance company on the Site is not a guarantee that it is available to you.

Your Responsibilities

You agree to provide accurate information, to use the Site only for lawful purposes, and not to interfere with the Site’s operation, security or other users.

Third-Party Links and Services

The Site includes links to and embedded services from third parties, such as Google Maps, Google reviews and our form provider. We are not responsible for their content, availability or privacy practices.

Reviews

Review excerpts shown on the Site are reproduced from public customer reviews. Individual experiences vary, and reviews are not a promise of any particular result.

Intellectual Property

The Site’s text, design, logos and graphics belong to Citizens Insurance Agency or its licensors and may not be copied or reused without permission, except for personal, non-commercial viewing. Some photographs are used under the Unsplash license.

Disclaimer and Limitation of Liability

The Site is provided “as is” without warranties of any kind. We try to keep information accurate and current but do not guarantee it is complete or error-free. To the fullest extent permitted by law, Citizens is not liable for any damages arising from your use of, or inability to use, the Site.

Governing Law

These terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules.

Changes

We may update these terms at any time. The “last updated” date above shows when they last changed. Continued use of the Site means you accept the updated terms.

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